FAQ: The Leading Courses Mobile App

Account & bookings

I made a booking, but I can't see it in the app. Where is it?
Make sure you're logged in with the same email address you used to book. If you booked without an account, use the link in our confirmation email to confirm your account, then log in to the app. Your bookings will appear automatically.

Can I use my existing Leading Courses account in the app?
Yes. Log in with the same email and password you use on the website. Your bookings and account details are the same on both.

I forgot my password. What do I do?
Tap “Forgot password” on the login screen and we'll email you a link to reset it. Check your spam folder if it doesn't arrive within a few minutes.

Courses & pricing

Why can't I find every course in Europe in the app?
The app only shows courses you can book directly. To browse all 25,000+ courses, read reviews or get inspiration, visit the Leading Courses website.

Are prices the same in the app and on the website?
Yes. Tee time prices are the same in the app and on the website. Each course sets its own prices, and they can change with availability, so you may see a different price if you check at a different time.

Do I pay booking fees in the app?
No. Booking through Leading Courses costs €0 in booking fees, in the app and on the website. 

Does my Premium discount work in the app?
Yes. For now, enter your Premium voucher code at checkout to get your discount. Soon, the discount will be applied automatically when you log in with your Premium account. 

Managing a booking

How do I cancel or change a booking?
Go to “My bookings”, select the booking and choose “Cancel”. Each course has its own cancellation deadline, which is shown in your booking details and your confirmation email. 

To change a booking, contact us at support@leadingcourses.com.

I didn't receive a confirmation email.
Check your spam or promotions folder first. Your booking is also listed under “My bookings” in the app when you're logged in. If you still can't find it, contact us at support@leadingcourses.com.

The app

Where can I download the app?
It's free on the App Store (iPhone) and Google Play (Android). 

How do I change the language in the app?
Open the menu (☰), tap “Language” and choose your preferred language.

I found a bug or something isn't working. Who do I contact?
Please contact us at support@leadingcourses.com. Tell us your phone model and app version, and include a screenshot if you can.