I want to cancel my Premium Membership

Modified on Thu, 16 May at 4:11 PM

If you wish to end your Premium Membership you can do so in your account. Please note that the Premium Membership has a contract period of 1 year, so even if you cancel before the expiration date you will still be able to enjoy the Premium Membership benefits. 


How to cancel your Premium Membership? 


Surf to the Account Settings page. Just click the 'cancel subscription' button in the 'Your Membership' section. The subscription can be cancelled at any moment. You can also contact our Customer Support department, just submit a ticket indicating that you want to cancel your subscription. 


Important notice:
The subscription renews every year and you will receive a renewal mail 15 days prior to the renewal date via Stripe, our payment provider. If you do not want to renew, you must take action and click the 'manage subscription' button in the mail. If you do not take action, the Premium Membership will be automatically renewed. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article